Legal
RepairOps is committed to transparency, data protection, and responsible use of your information. Review our legal documents below.
Policies & Agreements
Section titled “Policies & Agreements”-
Terms of Service — The agreement governing your use of RepairOps, including billing, data ownership, acceptable use, and dispute resolution.
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Privacy Policy — How we collect, use, store, and protect your personal information across the platform.
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Cookie Policy — The cookies and browser storage we use (and the ones we don’t — no ads, no trackers).
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Acceptable Use Policy — What you can and can’t do with RepairOps, including resource limits by plan.
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Data Processing Addendum (DPA) — GDPR and CCPA compliance terms for how RepairOps processes personal data on your behalf.
Quick Facts
Section titled “Quick Facts”| Topic | Summary |
|---|---|
| Data ownership | Your Organization owns all Customer Data. We never sell it. |
| Encryption | AES-256 at rest, TLS 1.2+ in transit, envelope encryption for secrets |
| Tenant isolation | Row-Level Security (RLS) at the database level |
| Advertising cookies | None. Zero. We don’t use ad trackers. |
| AI data usage | AI providers are contractually prohibited from training on your data |
| Data deletion | 30-day read-only after cancellation, then permanent deletion within 90 days |
| GDPR compliance | Standard Contractual Clauses (SCCs) for EU data transfers |
| CCPA compliance | RepairOps is a “Service Provider” — we never sell or share personal information |
Contact
Section titled “Contact”- Privacy inquiries: privacy@repairops.app
- Legal team: legal@repairops.app
- Data Protection Officer: dpo@repairops.app
- Security issues: security@repairops.app
- Enterprise DPA requests: sales@repairops.app